Last updated: 24 July 2026

1. About Us

This website is operated by F&B Supply Hub Co.,Limited. Our business focuses on the international sourcing and B2B supply of branded wines, spirits, beers and beverages.

Registered address:

9/F, Winning House, No. 72–76 Wing Lok Street, Sheung Wan, Hong Kong SAR, China

Operating office:

8/F, Baiwai Building, No. 2 Zhenghe Road, Longgang District, Shenzhen, Guangdong, China

Before publishing this policy, “F&B Supply Hub Co.,Limited” should be replaced or supplemented with the exact legal company name shown on our company registration documents.

2. Scope of This Policy

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you:

• visit our website;

• submit an enquiry or quotation request;

• communicate with us by email, telephone, WhatsApp or WeChat;

• request product, pricing, logistics or warehouse information; or

• enter into or discuss a potential business relationship with us.

3. Information We Collect

We may collect the following information:

• your name and contact details;

• company name and business information;

• country or region;

• email address and telephone number;

• product requirements, quantities, destination and target pricing;

• messages and information submitted through our website;

• correspondence and records of business communications;

• transaction, shipping, payment and compliance information where relevant;

• IP address, browser type, device information, access time and website usage information; and

• cookie and analytics information where these technologies are enabled.

Please do not submit sensitive personal information through our general enquiry forms unless it is reasonably necessary for the relevant business request.

4. How We Use Information

We may use personal information to:

• respond to enquiries and quotation requests;

• communicate about products, pricing, availability and delivery;

• assess potential business relationships;

• prepare quotations, pro forma invoices and transaction documents;

• coordinate with suppliers, warehouses, logistics providers, payment providers and professional advisers;

• maintain business and transaction records;

• operate, secure and improve our website;

• prevent fraud, misuse and unauthorised access;

• comply with legal, regulatory, customs, tax, accounting and contractual obligations; and

• send commercial information where permitted by applicable law or where the recipient has requested it.

Where applicable, information is processed because it is necessary to respond to your request, take steps toward a potential transaction, pursue legitimate business interests, comply with legal obligations or act on your consent.

5. Providing Information

Providing information through our website is generally voluntary. However, fields marked as required are necessary for us to identify, review and respond to your enquiry.

If the required information is not provided, we may be unable to process the enquiry, provide a quotation or continue the relevant business discussion.

6. International Transfers

Because our business is international, information may be processed or accessed in Hong Kong, Mainland China, Europe, the United Kingdom, Singapore, the United Arab Emirates or other locations connected with a requested transaction.

Where required, we take reasonable steps to ensure that personal information transferred internationally is subject to appropriate confidentiality, security and data-protection arrangements.

7. Retention

We retain personal information only for as long as reasonably necessary to:

• respond to and follow up an enquiry;

• manage an active or potential business relationship;

• perform or document a transaction;

• resolve a dispute;

• protect our legal and commercial interests; or

• meet applicable legal, tax, accounting and regulatory requirements.

Information that is no longer reasonably required will be deleted, anonymised or securely archived, subject to applicable legal requirements.

8. Cookies and Website Analytics

Our website may use strictly necessary cookies to support website functionality, security, form submission and user preferences.

We may also use analytics or similar technologies to understand how visitors use the website and to improve its performance. Where required by applicable law, non-essential cookies and analytics technologies will not be activated until the visitor has provided the required consent.

Visitors may manage cookie preferences through the cookie settings available on the website or through their browser settings.

Disabling certain cookies may affect the operation of some website functions.

9. Security

We use reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, email system or internet transmission method can be guaranteed to be completely secure.

10. Direct Marketing

We may send product updates, availability information or commercial offers where:

• you have requested such information;

• the communication relates to an existing business relationship and is permitted by applicable law; or

• you have provided the required consent.

You may ask us to stop sending marketing communications at any time by contacting us or using the unsubscribe method provided in the relevant communication.

Service messages and communications relating to active enquiries or transactions are not marketing communications.

11. Your Rights

Depending on the applicable law, you may have the right to:

• request access to personal information held about you;

• request correction of inaccurate or incomplete information;

• request deletion or restriction of certain processing;

• object to certain uses of your information;

• withdraw consent where processing is based on consent; and

• complain to an applicable data-protection authority.

These rights may be subject to legal limitations and verification of identity.

12. Third-Party Websites

Our website may contain links to third-party websites, including warehouse, logistics, brand, social media and communication platforms.

We are not responsible for the privacy practices, security or content of third-party websites. Visitors should review the applicable privacy policies before providing information to those websites.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business activities, service providers or applicable requirements.

The updated version will be published on this page together with a revised “Last updated” date.

14. Contact Us

For privacy questions, requests for access or correction, or concerns about how personal information is handled, please contact:

F&B Supply Hub Co.,Limited
Email: J.Price@fbsupplyhub.com
Registered address: 9/F, Winning House, No. 72–76 Wing Lok Street, Sheung Wan, Hong Kong SAR, China